Privacy statement and policy

• We collect personal information such as your name, contact details, identification documents, and financial information when you apply for our services. This information is necessary to assess your eligibility and provide our lending services.

• We may collect information directly from you or from third parties such as credit bureaus and financial institutions. This helps us verify your identity and assess your creditworthiness in line with Botswana regulations.

• Your information is used to process loan applications, manage accounts, and communicate with you. We may also use it to improve our services and customer experience.

• We may share your information with credit bureaus, regulatory authorities, and trusted service providers where required by law or for business operations. All third parties are obligated to handle your data confidentially and in accordance with the Botswana Data Protection Act.

• We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, loss, or misuse. While we strive to protect your data, no system can guarantee absolute security.

• We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws in Botswana. After that, your data will be securely deleted or anonymized.

• You have the right to access, correct, or request deletion of your personal information. You may exercise these rights by contacting us through our official communication channels.

• We may use cookies or similar technologies if you interact with our website or digital platforms. These technologies help us improve functionality and analyze usage patterns.

• We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Updated versions will be communicated through our official channels.

• If you have any questions or concerns about this privacy policy, please contact us directly. We are committed to addressing your concerns promptly and transparently.